Last updated: 13 October 2026

 

Cartel Food Co respects your privacy. This statement explains how we collect and use personal information when you visit our website, contact us, make an enquiry, enter a promotion or sign up for updates.

 

What we collect

Depending on how you interact with us, we may collect:

• your name, email address and phone number;

• details about your organisation or group, its location and your plans;

• messages and other information you choose to provide;

• receipts or photos you upload or email to us, which may show details of a purchase; and

• information about how you use our website, such as your IP address, device, browser and pages visited.

You can choose whether to provide information. If you do not provide the details required for an enquiry or promotion entry, we may be unable to respond or process it.

 

How we use your information

We use your information to respond to you, assess and manage enquiries, administer promotions, check entries and contact winners. If you sign up or choose to receive marketing updates, we may also email you about Cartel products, news and events. You can unsubscribe using the link in any marketing email.

We also use information about website visits to understand how people use the site and to measure and improve our advertising.

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Cookies and advertising

We use Google Analytics, Google Ads conversion tracking and Meta Pixel. These tools may use cookies and similar technologies to collect information about your device and activity on our website. This helps us understand website traffic, measure the results of our ads, including confirming form submission, and show relevant advertising.

You can manage or delete cookies through your browser settings. Blocking some cookies may affect how parts of the website work.

 

Who can access your information

Cartel staff and people helping us manage the website, enquiries and promotions may access information where they need it for their work. We use service providers, including Wix and our email and mailing-list providers, to run the website and handle communications. Google and Meta may receive website usage information through the tracking tools described above. We may also share information where required or permitted by law.

Some service providers may process or store information outside New Zealand.

 

Keeping your information safe

We take reasonable steps to protect the information we hold and limit access to people who need it. We keep personal information only for as long as it is needed for the purposes described above or to meet legal requirements.

 

Your rights and how to contact us

You can ask to see the personal information we hold about you and request a correction if it is wrong. For privacy questions or requests, email info@cartelfood.com.

Cartel Food Co is operated by Taipan Trading Limited, trading as Cartel Food Company at 43 Princess Street, Martinborough 5711.

We may update this statement when our practices change. The latest version will be available on this page.